Support Engineer, Data Center Operations Strategic Engineering

1 month ago

North Sydney Council, Australia Amazon Corporate Services Pty Ltd Full time
About the Role

We are seeking a highly skilled Support Engineer to join our Data Center Operations Strategic Engineering team. As a key member of our team, you will be responsible for troubleshooting, diagnosing, and supporting massive distributed AWS systems.

Key Responsibilities
  • Develop tools to identify and remediate hardware issues
  • Drive operational efficiency improvements over hardware fleet
  • Initiate service improvements in the production environment
  • Handle and troubleshoot support incidents within SLA's
  • Assist in developing methods for incident reduction
  • Monitor various data sources for unidentified fleet issues
  • Participate in on-call rotation and provide after-hours support
  • Collaborate with engineering teams to resolve customer issues
About the Team

Our team is a diverse group of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. We work collaboratively to deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers.

About AWS

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

What We Offer

We value work-life harmony and strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. We offer a range of benefits, including competitive salaries, comprehensive health insurance, and a generous parental leave policy.

Requirements
  • 2+ years of software development, or 2+ years of technical support experience
  • Experience scripting in modern programming languages
  • Experience troubleshooting and debugging technical systems
  • Experience in Unix
Preferred Qualifications
  • Knowledge of web services, distributed systems, and web application development
  • Experience troubleshooting & maintaining hardware & software RAID
  • Experience with REST web services, XML, JSON
  • Experience in SQL query writing

  • Data Center Operations Engineer

    3 weeks ago

    North Sydney Council, Australia Amazon Corporate Services Pty Ltd Full time

    About the RoleWe are seeking a highly skilled Data Center Operations Engineer to join our team at Amazon Corporate Services Pty Ltd. As a Data Center Operations Engineer, you will be responsible for the design, planning, delivery, and operation of all AWS global infrastructure.Key Responsibilities:Participate in a 24/7 rotating shift patternUndertake and...

  • Support Engineer, Data Center Operations Strategic Engineering

    5 months ago

    North Sydney, Australia Amazon Corporate Services Pty Ltd Full time

    AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely...

  • Electrical Engineer for Data Center Remediation

    4 weeks ago

    North Sydney Council, Australia Amazon Corporate Services Pty Ltd Full time

    About the RoleWe are seeking a highly skilled Electrical Engineer to join our team at Amazon Corporate Services Pty Ltd. As a Project Design Electrical Engineer, you will be responsible for leading design projects in operational data centers, remedying issues, upgrading existing infrastructure, or adding new services.Key ResponsibilitiesOwn the design for...

  • Electrical Engineer

    4 weeks ago

    North Sydney Council, Australia Amazon Corporate Services Pty Ltd Full time

    About the RoleWe are seeking an experienced Electrical Design Engineer to join our team in Sydney. As a key member of our Fleet Remediation Engineering team, you will be responsible for leading design projects in operational data centers, remedying issues, upgrading existing infrastructure, and adding new services.Key Responsibilities:Own the design for...

  • Data Center Security Solutions Engineer

    7 days ago

    North Sydney Council, Australia Amazon Corporate Services Pty Ltd Full time

    Unlock the Future of Data Center SecurityAverage salary: $120,000 - $180,000 per year.About the Role:We are seeking a highly skilled Data Center Security Solutions Engineer to join our team at Amazon Corporate Services Pty Ltd. As a Security Field Engineer, you will play a critical role in ensuring the safety and security of our data centers. Your expertise...

  • Operations Engineer

    4 weeks ago

    North Sydney Council, Australia Amazon Corporate Services Pty Ltd Full time

    Job SummaryWe are seeking a highly motivated Operations Engineer to join our team at Amazon Corporate Services Pty Ltd. The successful candidate will be responsible for providing assistance and support to onsite technicians from around the world, ensuring the smooth operation of our global data center infrastructure.Key Responsibilities- Respond to and...

  • Electrical Engineer for Data Center Design and Remediation

    4 weeks ago

    North Sydney Council, Australia Amazon Corporate Services Pty Ltd Full time

    About the RoleWe are seeking an experienced Electrical Design Engineer to join our team at Amazon Corporate Services Pty Ltd. As a Project Design Electrical Engineer, you will be responsible for leading design projects in operational data centers, remedying issues, upgrading existing infrastructure, and adding new services.Key ResponsibilitiesOwn the design...

  • Site Reliability Engineer for Data Centers

    2 weeks ago

    North Sydney Council, Australia Amazon Corporate Services Pty Ltd Full time

    About the Role:The Data Center Technical Operations Engineer will be responsible for managing the day-to-day operations of the data center, including risk management and mitigation, corrective and preventative maintenance of critical infrastructure, vendor management and metric reporting.Key Responsibilities:Participate in a 24/7 rotating shift...

  • Global Operations Center Engineer

    3 days ago

    North Sydney Council, Australia Amazon Corporate Services Pty Ltd Full time

    Company OverviewAt Amazon Corporate Services Pty Ltd, we're driven to be the most customer-centric company on earth. As a global leader in e-commerce and cloud computing, we hire the world's brightest minds and provide an environment where they can invent and innovate to improve customer experiences.Job Summary:We're seeking a highly motivated Operations...

  • Data Center Security Solutions Engineer

    2 weeks ago

    North Sydney Council, Australia Amazon Corporate Services Pty Ltd Full time

    About the Role We are seeking a highly motivated and experienced Physical Security Specialist to join our team at Amazon Corporate Services Pty Ltd. As a Physical Security Specialist, you will be responsible for designing and implementing security systems for our data centers globally. Key ResponsibilitiesDesign and engineer security systems for data center...

  • Data Center Electrical Field Engineer

    4 weeks ago

    North Sydney Council, Australia Amazon Corporate Services Pty Ltd Full time

    About the RoleWe are seeking a highly skilled Data Center Electrical Field Engineer to join our team at Amazon Corporate Services Pty Ltd. As a key member of our infrastructure team, you will be responsible for providing full life-cycle support to our AWS Data Centers from design inception through site improvement and maintenance.Key ResponsibilitiesPerform...

  • Electrical Engineer

    3 days ago

    North Sydney Council, Australia Amazon Corporate Services Pty Ltd Full time

    About the RoleWe are seeking an experienced Electrical Engineer to join our team in Sydney, Australia. As a Project Design Electrical Engineer, you will be responsible for leading design projects in operational data centers, remedying issues, upgrading existing infrastructure or adding new services.You will be the go-to engineering resource for these...

  • AWS Data Center IT Support Engineer

    4 weeks ago

    North Sydney Council, Australia Amazon Corporate Services Pty Ltd - C17 Full time

    About the RoleAWS Infrastructure Services is seeking a skilled Data Center IT Support Engineer to join our team in Sydney. As a key member of our operations team, you will be responsible for installing and configuring racks of hosts, diagnosing and repairing issues with server, storage, and network devices, and participating in Data Center power & cooling...

  • AWS Security Operations Center Support Engineer

    4 weeks ago

    North Sydney Council, Australia Amazon Corporate Services Pty Ltd Full time

    About the RoleThe Amazon Web Services (AWS) Security Operations Center (SOC) Support Engineer plays a critical role in ensuring the security and integrity of AWS data centers and services. As a member of the SOC team, you will be responsible for providing technical support and security response for logical services and physical data center systems.Key...

  • Data Center Security Architect and Engineer

    3 weeks ago

    North Sydney Council, Australia Amazon Corporate Services Pty Ltd Full time

    Job DescriptionAmazon Corporate Services Pty Ltd is seeking a highly skilled Data Center Physical Security Architect and Engineer to join our team.Job SummaryWe are looking for a talented individual to design and engineer physical security systems for our global data centers. The ideal candidate will have a strong background in security architecture,...

  • Technical Operations Engineer

    5 months ago

    North Sydney, Australia Amazon Corporate Services Pty Ltd Full time

    AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS Data Centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely...

  • Data Center Engineering Operations Trainee Position

    24 hours ago

    North Sydney Council, Australia Amazon Corporate Services Pty Ltd Full time

    About the RoleThis is an exciting opportunity for a Data Center Engineering Operations Trainee to join Amazon Corporate Services Pty Ltd. The successful candidate will be responsible for assisting in the day-to-day operations of our data centers, including risk management and mitigation, corrective and preventative maintenance of critical infrastructure,...

  • Data Center Electrical Field Engineer

    1 month ago

    North Sydney Council, Australia Amazon Corporate Services Pty Ltd Full time

    About the RoleWe are seeking a highly skilled Electrical Field Engineer to join our team at Amazon Corporate Services Pty Ltd. As a key member of our team, you will be responsible for providing technical expertise and support for our data centers.Key ResponsibilitiesPerform design and equipment submittal review for security products in our data...

  • Electrical Engineer for Data Center Operations

    2 days ago

    Sydney, New South Wales, Australia Amazon Full time

    About the RoleWe are seeking an Electrical Engineer with experience in data center operations to join our team. As an Electrical Colo Regional Engineer, you will be responsible for providing full life-cycle support to Data Centers from design inception through site improvement and maintenance.Key responsibilities include:Working with colo vendors to review...

  • AWS Data Center Infrastructure Engineer Intern

    2 weeks ago

    North Sydney Council, Australia Amazon Corporate Services Pty Ltd Full time

    About the RoleWe're seeking a talented Data Center Infrastructure Engineer Intern to join our AWS Infrastructure Services team. As an intern, you'll engage with a diverse staff to provide full life-cycle support to AWS Data Centers from design inception through site improvement and maintenance.Key ResponsibilitiesPerform design and equipment submittal review...