Operations Engineer

3 weeks ago


North Sydney Council, Australia Amazon Corporate Services Pty Ltd Full time
Job Summary

We are seeking a highly motivated Operations Engineer to join our team at Amazon Corporate Services Pty Ltd. The successful candidate will be responsible for providing assistance and support to onsite technicians from around the world, ensuring the smooth operation of our global data center infrastructure.

Key Responsibilities

- Respond to and investigate critical infrastructure alarms
- Monitor the global facility infrastructure platform
- Perform change tasks and provide first-level troubleshooting for assigned tickets and alarms
- Follow all processes, policies, and procedures
- Ensure records are updated in a timely manner

Requirements

- Recent university or TAFE level technical degree or diploma, or one year of experience in an operations, control, or operations center environment
- Strong verbal and written communication skills
- Ability to maintain SLAs through the implementation of proactive issue detection and reporting tools
- Self-starter with good judgment and instincts in decision making

What We Offer

- Opportunity to work in a dynamic and fast-paced environment
- Collaborative team environment with a focus on customer experience
- Professional development and growth opportunities

How to Apply

Apply now to join our team and take the first step in your career as an Operations Engineer at Amazon Corporate Services Pty Ltd.

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