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Customer Experience Specialist

2 weeks ago


Fairfield, Queensland, Australia beBeeCustomerService Full time

We are seeking a highly skilled individual to fill the role of Customer Experience Specialist. This position involves providing exceptional support and guidance to customers through various channels.

Key Responsibilities
  • Act as the first point of contact for customers, responding to inquiries and resolving issues in a timely and professional manner.
  • Maintain strong relationships with internal and external stakeholders, ensuring seamless communication and collaboration.
  • Manage customer bookings and ensure accurate processing of information.

The ideal candidate will possess excellent communication skills, a positive attitude, and the ability to work effectively in a fast-paced environment. Relevant experience in a call centre setting is an advantage.

This role offers the opportunity to develop your skills and expertise in customer service, working in a dynamic team environment.