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Data Driven Relationship Builder

2 weeks ago

Sydney, New South Wales, Australia beBeeCustomer Full time $80,000 - $120,000

At White Fox, we are committed to delivering exceptional customer experiences that drive loyalty and growth. We are seeking a skilled CRM Coordinator to join our team and play a key role in building and maintaining strong relationships with our customers.

The ideal candidate will have 1-2 years of experience in a CRM or Loyalty role, ideally within eCommerce or retail. This role requires the ability to manage campaigns from strategy to execution and post-campaign analysis, as well as executing targeted messages across SMS, app, and email using segmentation tools.

To be successful in this position, you will need excellent communication, project management, and organizational skills, as well as experience using Salesforce Marketing Cloud (preferred but not essential). You will work closely with the CRM team to analyze campaign performance and provide actionable insights to optimize future campaigns.

In return for your hard work and dedication, we offer a fun and supportive team culture, a generous monthly clothing allowance, ongoing discounts, and full access to our in-office gym. As part of Australia's fastest growing fashion company, you will have opportunities to grow and develop your skills in a dynamic and exciting industry.

  • Campaign Management: Manage campaigns from strategy to execution and post-campaign analysis
  • Targeted Messaging: Execute targeted messages across SMS, app, and email using segmentation tools
  • Performance Analysis: Monitor campaign performance and collaborate with the CRM team to analyze results and provide actionable insights