Care Coordinator

1 day ago


Geelong, Victoria, Australia beBeeScheduling Full time $60,000 - $80,000
About Us

We provide compassionate, professional in-home care that helps Service Users maintain independence and quality of life.

The Scheduling Coordinator is responsible for Support Worker schedules, matches Support Workers to Service Users, coordinates visits and cancellations, and ensures timely communication with Service Users, families and staff.

Key Responsibilities:

  • Create and maintain accurate Support Worker schedules using Carelink
  • Match Support Workers to Service Users based on skills, availability and care plans
  • Confirm appointments, manage cancellations/rescheduling and handle last-minute coverage
  • Communicate with Service Users, families and Support Workers by phone, text and email
  • Monitor attendance, mileage and shift notes; escalate issues to management
  • Maintain client and employee records in compliance with privacy policies
  • Prepare daily/weekly schedule reports and support payroll/timekeeping entries
  • Participate in on-call rotation for after-hours scheduling needs
Qualifications

We are seeking a highly organized individual who possesses strong administrative skills and excellent communication abilities. The ideal candidate will have at least 1 year of experience in a similar role, preferably in the healthcare or home care industry.

  • High school diploma or equivalent
  • Administrative experience (healthcare/home care preferred)
  • Strong organizational skills and attention to detail
  • Excellent verbal and written communication
  • Proficient with scheduling software, MS Office (Outlook, Excel) and mobile communication
  • Ability to handle multiple priorities and work under time pressure
  • Reliable, professional, and compassionate attitude
Benefits

We offer a competitive salary, comprehensive training and professional development opportunities, and a supportive team environment.

  • Full-time hours and stability
  • Competitive salary
  • Training and professional development opportunities
  • Supportive, team environment

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