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Dumpling King Cafe Operations Manager
1 month ago
We are seeking an experienced Restaurant Manager to oversee daily operations, staff supervision, and customer satisfaction.
About Us:
Dumpling King Cafe Pty Ltd is a well-established restaurant specializing in authentic Chinese cuisine. We strive to provide high-quality meals in a welcoming environment.
Job Overview:
The successful candidate will be responsible for overseeing daily operations, managing staff performance, and maintaining high standards in food quality and customer service.
Main Responsibilities:
- Operational Excellence: Ensure smooth, efficient restaurant operations, delivering exceptional service.
- Staff Development: Lead, mentor, and train staff to adhere to service and quality standards.
- Inventory Management: Oversee inventory, manage stock levels, and coordinate ordering to ensure restaurant readiness.
- Safety Compliance: Maintain a safe, compliant work environment, adhering to all health and safety regulations.
- Customer Interaction: Address customer inquiries, feedback, and complaints professionally to enhance guest satisfaction.
- Financial Management: Monitor financial aspects, including budgeting, cost control, and profitability to support business objectives.
- Roster Management: Develop staff rosters and manage labor costs, ensuring adequate staffing levels.
- Menu Collaboration: Work with the kitchen team to refine and enhance menu offerings, ensuring authenticity and quality.
Requirements:
- A minimum of 1 year of experience working in a Chinese cuisine restaurant or similar environment.
- Knowledge of traditional Chinese cuisine and an understanding of Chinese food culture is a plus.
- Proficiency in Mandarin is highly desirable.
- Diploma or higher qualification in hospitality management or a related field.
- Strong leadership skills with the ability to motivate and direct a team.
- Proven experience managing a team of six or more
- Excellent communication and interpersonal skills.
- Ability to handle high-pressure situations with professionalism and efficiency.
Benefits:
- Competitive salary package based on skills & experience: $75,000 - $85,000 per annum.
- Opportunity to work with a dynamic team passionate about traditional Chinese cuisine.
- Career growth and development opportunities within a growing company.
