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Seasonal Concierge Team Member
2 months ago
We are seeking a highly motivated and customer-focused individual to join our Concierge Team as a Seasonal Customer Service Representative. As a key member of our team, you will be responsible for delivering exceptional customer service and creating memorable experiences for our guests.
Key Responsibilities:
- Provide exceptional customer service and support to guests and retailers.
- Promote and sell Westfield Gift Cards and other services, offering convenient solutions to customers.
- Welcome guests at the concierge desk, engaging with them to understand their needs and provide helpful directions and advice.
- Support the marketing team with festive events and surprise-and-delight moments.
What We're Looking For:
- A customer-focused individual with excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and adapt to changing situations.
- Availability to work shifts from October to February, including late-night, weekend, and public holiday trading.
About Us:
Scentre Group is a leading retail property group that owns and operates 42 Westfield destinations across Australia and New Zealand. We create extraordinary places and experiences that connect and enrich communities.
We are focused on our customers and creating more reasons for them to visit and spend time in our Westfield destinations.
