Executive Hospitality Manager

2 weeks ago

Sydney, New South Wales, Australia 11 Recruitment Full time
About Us

Berkelo Bakery Pty Ltd is a renowned bakery specializing in artisanal bread and pastries made from organic and locally sourced ingredients. We are committed to sustainability, employing natural fermentation techniques and actively working to reduce waste across our operations.

Job Description

We are seeking a highly skilled Executive Hospitality Manager to join our team at our Terrey Hills venue. As a key member of our leadership team, you will be responsible for the day-to-day running of our café, managing both front-of-house and kitchen activities to provide an exceptional customer experience while adhering to operational standards.

Key Responsibilities
  • Develop and refine menus focusing on seasonal, organic and locally sourced ingredients, regularly updating offerings based on customer preferences and ingredient availability.
  • Manage the hiring process for café staff, providing thorough training on service standards, sustainability goals and product offerings.
  • Oversee the procurement of all supplies, maintaining optimal inventory levels to avoid shortages or overstocking, while ensuring products align with our sustainable practices and quality standards.
  • Regularly review and enforce health, safety and hygiene protocols throughout the restaurant and catering operations, ensuring compliance with local regulations.
  • Act as the point of contact for customer inquiries, feedback and complaints, addressing issues promptly and professionally.
  • Manage the restaurant's budget, overseeing expenditures, cost controls and financial reporting, regularly reviewing financial performance and implementing strategies to boost profitability.
Requirements
  • Industry-related qualifications
  • Minimum 2+ years working in hospitality management positions
  • Experience in both café and bar/restaurant environments preferred
  • Strong leadership skills, ability to support, motivate and communicate with team members
  • Proven financial and time management skills
  • Strong administrative skills and POS system experience
Benefits

The role offers a remuneration package ranging from $70,000 - $80,000, plus superannuation for a 38-hour work week.

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