Executive Housekeeper

3 weeks ago


Sydney, New South Wales, Australia Silk Hospitality Full time
Executive Housekeeper Opportunity

Silk Hospitality is seeking an experienced Executive Housekeeper to lead our housekeeping team towards excellence. As a key member of our leadership team, you will be responsible for guiding and managing your team to deliver exceptional guest and client experiences.

Key Responsibilities:

  • Direct Recruitment & Training: Interview, recruit, and oversee the training of your team to ensure staff development aligns with company values and service standards.
  • Maintain Exceptional Standards: Conduct daily walkthroughs of guest rooms and public areas to uphold our commitment to a pristine environment.
  • Elevate Guest & Client Relations: Enhance the stay of our guests and build strong relationships with clients to ensure their needs and expectations are surpassed.
  • Operational Excellence: Lead team meetings, manage inventories, and collaborate with departments to streamline hotel operations.
  • Quality Assurance: Implement audits and corrective measures to continuously raise the bar for quality and guest satisfaction.
  • Leadership & Strategy: Engage in management meetings to contribute to the strategic direction of our operations.
  • Career Advancement: Embrace the opportunity for internal transfers within our various operations to grow and expand your career.

Requirements:

  • Demonstrable leadership experience in housekeeping or a related field.
  • Exceptional interpersonal skills with a strong focus on both guest and client relations.
  • Ability to mentor and drive a team towards excellence.
  • Physical fitness to meet the job's demands coupled with a proactive, problem-solving demeanor.
  • Eagerness to take initiative and embody a professional attitude.

About Silk Hospitality:

We value growth, from personal development through to professional advancement. With multiple operations under our umbrella, you'll have the chance to experience diverse environments and challenges that foster your career progression.



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