Executive Housekeeper
3 weeks ago
Silk Hospitality is seeking an experienced Executive Housekeeper to lead our housekeeping team towards excellence. As a key member of our leadership team, you will be responsible for guiding and managing your team to deliver exceptional guest and client experiences.
Key Responsibilities:
- Direct Recruitment & Training: Interview, recruit, and oversee the training of your team to ensure staff development aligns with company values and service standards.
- Maintain Exceptional Standards: Conduct daily walkthroughs of guest rooms and public areas to uphold our commitment to a pristine environment.
- Elevate Guest & Client Relations: Enhance the stay of our guests and build strong relationships with clients to ensure their needs and expectations are surpassed.
- Operational Excellence: Lead team meetings, manage inventories, and collaborate with departments to streamline hotel operations.
- Quality Assurance: Implement audits and corrective measures to continuously raise the bar for quality and guest satisfaction.
- Leadership & Strategy: Engage in management meetings to contribute to the strategic direction of our operations.
- Career Advancement: Embrace the opportunity for internal transfers within our various operations to grow and expand your career.
Requirements:
- Demonstrable leadership experience in housekeeping or a related field.
- Exceptional interpersonal skills with a strong focus on both guest and client relations.
- Ability to mentor and drive a team towards excellence.
- Physical fitness to meet the job's demands coupled with a proactive, problem-solving demeanor.
- Eagerness to take initiative and embody a professional attitude.
About Silk Hospitality:
We value growth, from personal development through to professional advancement. With multiple operations under our umbrella, you'll have the chance to experience diverse environments and challenges that foster your career progression.
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