
Senior Business Operations Coordinator
3 days ago
We are seeking an experienced Business Manager to partner with our senior agents in their Sydney office.
The successful candidate will be responsible for managing all aspects of the business, including admin, compliance, and marketing requirements. This includes:
- Acting as a key support person and efficiently actioning all support requirements
- Diary organisation and scheduling
- Managing compliance
- Coordinating marketing, including photoshoots, styling, floorplans and advertising
- Greeting clients, setting up meetings, and developing presentations
- Ensuring excellent standards of customer service both face-to-face and on the phone
- Extensive reporting and data entry
- Creating gift boxes and marketing collateral
- Arranging all mail and marketing paraphernalia
- Liaising with the marketing team on advertising property campaigns
- Setting up for auction nights
- Ability to manage high-pressure and time-sensitive situations to help get results
- Communicating any needs of the team to management/marketing/finance if necessary
- External liaison with solicitors and conveyances to chase legal documents
- Answering telephone calls and managing client expectations on behalf of the agent in a professional manner at all times
- Take all inquiries and direct any messages in a timely and efficient manner
The ideal candidate will have exceptional attention to detail, extensive administration experience within the real estate industry, flawless communication skills, excellent organisational and prioritising abilities, and must be firm but friendly when managing the team's expectations.
This is a rare opportunity to take on a role that is an integral part of the team and requires someone who can juggle multiple priorities at once while maintaining a professional and mature approach to the prestigious client base.
Requirements- Exceptional attention to detail and follow-up skills
- Extensive administration experience within the Real Estate industry as either an EA or Business Manager
- Flawless communication skills - both verbal and written
- Excellent organisational and prioritising abilities
- Must be firm but friendly, to manage the team's expectations
- A Certificate of Registration as a minimum is a must
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