Infrastructure Technical Support Professional

4 weeks ago


Sydney, New South Wales, Australia Thoughtworks Full time

Job Summary

Thoughtworks is seeking a skilled Infrastructure Technical Support Professional to join our team. As an Infrastructure Technical Support Professional, you will be responsible for providing technical support and assistance to our clients.

Key Responsibilities

  • Monitor and maintain the health of our infrastructure to ensure that all systems are running smoothly.
  • Provide technical support and assistance to our clients and internal teams as needed.
  • Collaborate with cross-functional teams to identify and resolve technical issues.
  • Develop and maintain documentation to ensure that all technical information is up-to-date and easily accessible.
  • Stay up-to-date with the latest technologies and industry trends to ensure that our infrastructure remains secure and efficient.

Requirements

  • Strong understanding of infrastructure and technical concepts.
  • Excellent communication and teamwork skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Experience with infrastructure monitoring tools and automation scripts.
  • Strong problem-solving skills and attention to detail.

About Thoughtworks

Thoughtworks is a global software company that helps businesses create innovative and customer-centric solutions. We are passionate about delivering quality software and providing exceptional customer service.



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