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2 days ago
We are seeking a seasoned Change Management Expert to join our team. As a key enabler of enterprise-wide change initiatives, you will be responsible for embedding process, technology, and cultural changes that drive operational excellence, regulatory compliance, and customer experience improvements.
About the Role- Change Planning & Delivery: Develop and execute change management strategies and plans aligned with business priorities, leading change impact assessments to identify the scope, scale, and stakeholders affected.
- Business Readiness & Transition Support: Define and manage business readiness criteria for go-live, ensuring smooth handover from project to operations. Work with functional teams to identify and address organisational capability gaps, resource needs, and role impacts.
- Stakeholder Management: Engage and influence senior stakeholders across the business, including functional leaders, Change Champions, SMEs, and external partners. Facilitate workshops, interviews, and feedback sessions to identify concerns, gaps, and opportunities.
- Change Governance & Reporting: Ensure alignment of change activities with organisational change governance frameworks and project methodologies (Agile, Hybrid, or Waterfall). Develop and maintain dashboards and reports on change readiness, adoption metrics, and business impact realisation.
To succeed in this role, you will require:
- A tertiary qualification in a relevant field or equivalent experience in change management.
- 2-3 years' experience in organisational change, preferably in a complex commercial environment.
- Strong skills in SharePoint, Camtasia, PowerPoint, MS Excel, and other tools to support change analysis, communications, and online learning tool development.
- Demonstrated experience supporting change initiatives, including delivering change impact assessments and stakeholder analysis.
This is an excellent opportunity for a strategic thinker who can translate complex transformation projects into user-centric change plans, achieving business outcomes through effective change management.
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