Business Operations Lead, APJ Partner Management
1 week ago
Amazon Web Services is seeking a highly skilled and experienced Partner Business Operations Lead to join the APJ Partner Management Operations team. As a key member of the team, you will be responsible for driving operational excellence and data-driven decision making across the AWS Partner organization.
The Partner Business Operations role is a critical function that supports the growth and success of the AWS partner ecosystem. Key responsibilities include establishing a robust rhythm of business reviews to align on strategic priorities and performance, coordinating annual operational planning processes, owning the goal planning and tracking mechanisms, facilitating cross-functional collaboration, and providing actionable insights and analytics beyond just goal metrics.
Key Responsibilities:
- Serve as a strategic business partner to the leadership team, providing data-driven insights and guidance to shape the overall business strategy and operations.
- Own and drive the "Rhythm of the Business" by establishing and maintaining effective business review cadences, ensuring data-driven decision-making, cross-functional alignment, and sustained operational excellence.
- Conduct analysis of complex data, translating the insights into actionable deliverables, messages, and recommendations to support strategic decision-making.
- Manage the day-to-day operational processes of the business, while also leading the implementation of new tools and initiatives to continuously drive productivity improvements and process optimizations.
- Drive the end-to-end goal setting, execution, and performance tracking process, aligning the organization's efforts with strategic objectives and fostering a culture of accountability.
- Facilitate cross-functional collaboration and communication, breaking down silos and enabling knowledge sharing to enhance organizational efficiency and responsiveness.
- Establish and maintain strong stakeholder relationships, effectively communicating insights, recommendations, and progress to business leaders and cross-functional partners.
- Serve as a change agent, guiding the business through transformations and supporting the effective management of organizational change initiatives.
About the Team:
At Amazon, we value diverse experiences and encourage candidates from all backgrounds to apply. If your career has taken an unconventional path, don't let that stop you from applying.
Minimum Requirements:
- Bachelor's degree in Business, Economics, Statistics, Engineering, or a related field.
- 5+ years of experience in Sales Support, Programs Ops, or a similar role in a corporate environment supporting a global hi-tech or global system integrator organization.
- Experience defining, refining, and implementing sales operational processes, procedures, and policies.
- Experience with Microsoft Office Suite, Salesforce, and data visualization platforms (e.g., Tableau, Quicksight, QlickView) required.
- Financial, analytical, and communication skills; experience preparing and executing presentations of technical and business-level data to both peers and leadership.
Preferred Qualifications:
- Master's degree.
- Understanding of cloud economics and/or experience working with cloud services.
- Directly supported or had ownership of a program or line of business.
- Experience developing insights across various areas of customer-related data: financial, product, and marketing. Proven problem-solving skills, attention to detail, and exceptional organizational skills.
- Ability to drive a project end-to-end, deal with ambiguity, and competing objectives in a fast-paced environment.
- Ability to effectively communicate in Korean is a plus.
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