
Technical Support Specialist
1 day ago
Job Title: Technical Support Specialist
We are seeking an experienced IT professional to fill the role of a Technical Support Specialist. This position requires handling escalated issues from lower-level support teams, providing in-depth troubleshooting across Microsoft 365, Active Directory, networking, and endpoint management.
Key Responsibilities:- Escalate and resolve complex technical issues
- Provide expert-level support for Microsoft 365, Active Directory, and endpoint management
- Collaborate with internal teams to ensure smooth IT operations
The ideal candidate will possess strong technical knowledge, excellent communication skills, and experience working in a dynamic IT environment. Additionally, they should have proficiency in root cause analysis, problem-solving, and teamwork.
Required Skills and Qualifications:
- Minimum 3 years' experience in IT support or a related field
- Proven expertise in Microsoft 365, Active Directory, and endpoint management
- Strong analytical and problem-solving skills
- Excellent communication and collaboration skills
Benefits:
This role offers a competitive salary, comprehensive benefits package, and opportunities for career growth and development.
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