Strategic Leader for Direct Distribution

3 weeks ago

Sydney, New South Wales, Australia ALLIANZ AUSTRALIA SERVICES PTY LTD Full time

At Allianz Australia, we're committed to delivering exceptional customer experiences and driving business growth through strategic leadership.

About the Role:

We're seeking a seasoned Insurance Portfolio Director to lead our Direct and Consumer Markets, focusing on portfolio growth, customer satisfaction, and strategic planning.

Key Responsibilities:

  • Strategic Leadership: Develop and execute business strategies across Direct and Consumer Markets, ensuring alignment with our Corporate Strategy.
  • Performance Management: Oversee distribution financial plans, focusing on new business growth, customer retention, and cross-sell opportunities.
  • Thought Leadership: Influence and shape critical enterprise Distribution and Consumer projects with your expertise.
  • Customer Focus: Drive exceptional performance in Voice of Customer and Retention programs.
  • Business Intelligence: Provide competitive insights and build business acumen in personal insurance, Small Business, and CTP insurance categories.
  • Senior Leadership Collaboration: Offer data-driven insights to the Senior Leadership group and the Board.
  • Continuous Improvement: Influence and oversee system, product, and business practice improvements to maximize customer satisfaction and business efficiencies.

Requirements:

  • Tertiary qualifications in a relevant discipline and industry accreditations.
  • Comprehensive understanding of regulatory and legislative compliance in the general insurance industry.
  • Advanced people leadership skills with a track record in coaching, mentoring, and performance management.
  • In-depth knowledge of direct-to-customer insurance product offerings.
  • Significant experience in developing and executing business strategies.
  • Superior strategic thinking, financial analysis, and budgeting skills.
  • Proven ability to collaborate with senior stakeholders and influence outcomes.
  • Excellent verbal and written communication skills, capable of engaging with audiences at all levels.

What's on Offer:

As a valued member of our team, you'll have the opportunity to drive innovation and transformation that delivers a tangible and meaningful impact on our people, customers, and community.

Enjoy a high-trust culture that empowers you to use your skills and abilities to achieve a meaningful impact.

Feel supported to give something a go - try different things, take on new responsibilities, and explore opportunities.

Be part of a team that's open-minded, supportive, approachable, and genuinely focused on customer outcomes.

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