Director of Strategic Partnerships

1 week ago

Sydney, New South Wales, Australia beBeeLeadership Full time $160,000 - $190,000

Job Title: Client Services Director

We are seeking a seasoned professional to lead our client success and growth efforts in the APAC region. This is a newly created role that will be responsible for maintaining senior client relationships, providing strategic guidance, and ensuring the health of each account.

The ideal candidate will have 10+ years of agency experience, with a strong understanding of social media landscape and emerging trends. They will possess excellent written, verbal, and presentation skills, as well as proven leadership and communication skills to assure clients and teams.

Key Responsibilities
  • Team Management: Support POD leaders in managing client portfolios and internal functions to deliver high-quality work and optimal resource allocation.
  • Strategic Vision: Work with senior clients and internal teams to develop clear strategic directions, including social transformation strategies, new business proposals, and audit/campaign strategies.
  • Client Experience: Manage senior client relationships, especially with CMO and C-suite executives, ensuring transparent communication and feedback.
  • Agency Profitability: Ensure accurate scoping, budget management, and timely updates, with proactive flagging of budget changes.
  • Accounts Growth: Develop client growth roadmaps to maintain health, minimize risks, and pursue opportunities, with specific growth targets.
  • Resource Management: Engage in hiring, writing JDs, and interviewing candidates as needed.
  • Delivery of Social Campaigns: Oversee high-quality campaign delivery, aligning creative assets with client plans, meeting performance targets, and optimizing streams.
Requirements
  • 10+ years of agency experience; experience in tech or related industries is advantageous.
  • Strategically minded with the ability to interpret research and audience insights for social strategies.
  • Creative thinker capable of fostering innovative ideas.
  • Excellent written, verbal, and presentation skills.
  • Deep knowledge of social media landscape and emerging trends.
  • Proven leadership with clear communication skills to assure clients and teams.
  • Experience working within cross-agency teams.
  • Entrepreneurial spirit with a competitive edge.

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