
Homelessness Case Manager
1 day ago
Transforming Lives through Compassionate Case Management
Job DescriptionThis is a frontline role that requires empathy, resilience, and a commitment to person-centred, trauma-informed care. You will deliver brief interventions, coordinate care plans, and provide assertive outreach to build trust and connect individuals to essential services.
Key Responsibilities:- Establish respectful, trusting relationships with individuals facing trauma and social exclusion
- Provide strength-based, person-centred case management tailored to individual needs
- Coordinate referrals, advocacy, and support to help clients achieve housing stability
- Collaborate with a dedicated team to deliver positive lasting outcomes
- Contribute to service innovation and continuous improvement across homelessness programs
- A degree in Social Work, Psychology, or related field
- Demonstrated experience in case management within the homelessness or community services sector
- Understanding of issues surrounding homelessness, trauma, and complex needs
- Commitment to human rights, social justice, and values of integrity, compassion, respect, diversity, and collaboration
- Ability to work independently and as part of a collaborative team
- Current Driver's Licence
- Current Employee Working with Children's Check
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