Young Homeless Youth Support Specialist

24 hours ago


Melbourne, Victoria, Australia beBeeCase Manager Full time $60,000 - $70,000
About the Opportunity

The Homelessness and Family Services division aims to support individuals at risk of homelessness, focusing on effective interventions.

This role involves delivering high-quality intensive case management services to young people aged 16-24 who are experiencing homelessness. Our goal is to provide best-practice support and holistic guidance to achieve housing stability and broader goals.

About You
  • You will effectively manage a caseload of young people through a healing-oriented framework, utilizing creative pathways to address disadvantage and promote housing stability.
  • You will develop advanced case planning and crisis interventions to meet the needs of young people with multiple and complex needs, including risk assessments and safety plans.
  • You will assist young people in accessing ongoing accommodation options, such as supported accommodation, family reconciliation, private rental, shared housing, and social or transitional housing, aligned with the case plan.
  • You will facilitate access to specialist support services, including health, mental health, AOD, and therapeutic interventions both within Frontyard and through external services, according to the case plan.
  • You will maintain an up-to-date knowledge of Frontyard programs and relevant external service providers to ensure an integrated service response to young people.
Key Qualifications and Skills
  • A qualification in social work, youth work, community development, or a related tertiary qualification, or extensive experience (4 years) working in the community services sector.
  • Demonstrated experience working within a case management framework.
  • Understanding of mobile, street-based, and assertive outreach interventions.
  • Understanding or experience working with young people at risk or experiencing homelessness, including knowledge of healing-oriented approaches.
  • Strong passion for working with young people and ability to actively engage young people experiencing complex needs.
  • An extensive understanding of the homelessness service system, including patterns, trends, systemic issues, and principles in working with at-risk young people.
  • Knowledge of legislative requirements when working with at-risk young people.
  • An understanding of ensuring child safety.
  • Excellent communication and problem-solving skills, encompassing interpersonal, verbal, and written, and negotiation skills.
  • Strong organisational, time management, and computer skills.
Screening Criteria
  • National Police check.
  • Working with Children check.
  • Valid Victorian Driver's licence.
  • Right to Work in Australia.


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