Sydney IT Support Specialist

6 days ago


Sydney, New South Wales, Australia Anton Murray Consulting Full time

Gain a high-paying contract role as an IT Support Specialist in Sydney, working with a global production support team to ensure day-to-day regional support for Capital Markets Brokerage Trading Applications.

This exciting position requires experience with OMS [Order Management Systems] and direct experience supporting a trading team. You will be responsible for technical and functional desk support across multiple technologies used by Brokerage Capital Market applications.

Key Responsibilities:

  • Provide technical and functional support to business and operations partners and clients.
  • Liaise with upstream and downstream application teams to resolve issues efficiently.
  • Be available Monday – Friday and expect escalation from the business and/or team members.
  • Have a good understanding of brokerage or any other OMS (Order Management System) trading support functions.

The ideal candidate will have excellent communication skills and a solid understanding of various technologies in a financial institution, including trade applications. This role offers an hourly rate of $80 – 95 per hour dependent on experience.

Required Skills/Experience:

  • Previous financial markets experience required – ideally OMS experience in direct support of a trading team
  • Ability to speak to traders confidently – excellent oral and written communication skills and solid understanding of technologies in financial institutions, including trade applications, required
  • 1-2 years of FIX Protocol experience required
  • Reasonably in-depth functional and/or industry knowledge – Brokerage / Security Finance – required
  • 3-7 years of work experience in any OMS, ideally Flextrade, highly regarded
  • Experience working in Onsite/Offshore models, in particular supporting APAC, UK, and US business lines
  • Experience in incident management, understanding of ticket workflows and use of escalation. Experience with ServiceNow/ITIL Methodologies is mandatory.

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