Technical Support Specialist
1 week ago
TheDriveGroup is proud to partner with a growing MSP seeking a Technical Support Specialist in Sydney.
We are looking for an experienced professional with strong technical skills and excellent communication abilities.
Job Overview
This is a unique opportunity to join a dynamic team and work with cutting-edge technology. As a Technical Support Specialist, you will be responsible for providing high-quality support to our clients, ensuring their technical needs are met promptly and efficiently.
About the Role
The successful candidate will have:
- Excellent problem-solving and analytical skills
- Strong knowledge of networking protocols and systems
- Experience working with Office 365, AzureAD, AD, and basic networking concepts
- Ability to work independently and as part of a team
Key Responsibilities
- Provide first-level and second-level support to clients
- Troubleshoot technical issues related to DNS, DHCP, and other networking queries
- Collaborate with colleagues to resolve complex technical problems
Requirements
- Must have managed service provider experience
- Australian citizen due to client requirements
Salary Information
We offer a competitive salary package of up to $85,000 per annum, plus superannuation benefits.
What We Offer
The Drive Group is committed to improving diversity in the technology industry and offers a supportive and inclusive work environment.
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