Concession Manager

2 weeks ago


Manningham, Australia APG & Co. Concession Full time

APG & Co. is a leader in the Australian fashion industry, designing and managing Sportscraft, SABA, and JAG. With a rich history of curating, growing, and evolving these brands, we celebrate our heritage while allowing them to express themselves in contemporary, relevant, and authentic ways.

We are seeking an experienced Concession Manager to lead our team at the David Jones Doncaster Store, overseeing the Womenswear and Menswear concession pads for Sportscraft, SABA, and JAG.

About the Role

This dynamic role will be responsible for maximising store performance through strategic leadership, team management, recruitment, rostering, inventory management, sales, visual merchandising, and expense control. As a premium customer experience specialist, you will drive sales across all brands and concession pads, fostering a performance-driven culture through inspirational leadership.

  • Drive sales across all brands and concession pads.
  • Develop and implement strategies to meet KPIs and sales targets.
  • Coach and develop team members to deliver exceptional customer experiences.
  • Promptly resolve customer queries and complaints.
  • Maintain high standards of store presentation and merchandising.
  • Monitor top sellers and manage stock levels.
Key Skills and Qualifications

To succeed in this role, you will need:

  • A minimum of 2 years' retail management experience in a high-end or premium retail environment.
  • A motivated and enthusiastic individual with strong analytical, strategic, and problem-solving skills.
  • Strong interpersonal and communication skills, both written and verbal.
  • The ability to prioritise tasks and expectations.
  • A true passion for retail fashion and a strong sense of personal style and presentation.
Benefits

As a valued member of our team, you will enjoy:

  • 50% discount on all brands.
  • 20% discount on David Jones products.
  • Up to $3000 clothing allowance per year.
  • Monthly and seasonal bonus potential.
  • An Employee Assistance Program for you and your family.
  • Paid Parental Leave.
  • Recognition and Service awards.
  • Employee Referral Program.
  • APG Academy – a structured training and development program to grow your career.


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