A Senior Airport Operations Manager Position

1 week ago

Cairns, Queensland, Australia beBeeOperations Full time $90,000 - $130,000
Job Title: Operations Manager

We are seeking an experienced Operations Manager to join our team. The successful candidate will be responsible for establishing and maintaining excellent working relationships with internal and external customers.

The ideal candidate will have a positive winning attitude, knowledge or experience in a Client or Account Management role, and excellent written and verbal communication skills.

  • Responsibilities:
    • Establishing and maintaining excellent working relationships with internal and external customers.
    • Relaying information for any changes to orders from aircraft to internal departments.
    • Representing the company at internal and external functions, ensuring that the company and its products and services are presented in a strong and positive light.
    • Participating in and ensuring that audit and quality controls are conducted regularly.
    • Providing expert advice to client airlines in all facets of customer service including logistical and customs information.
    • Improving customer service quality results by obtaining feedback from our clients.
Requirements:
  • Positive winning attitude.
  • Knowledge or experience in a Client or Account Management role (preferred but not essential).
  • Food Safety and HACCP qualifications desirable.
  • Available to work a rotating roster which may include weekends and public holidays from time to time.
  • Excellent written and verbal communication skills.
  • Solutions-focused and strong problem-solving skills.
  • Ability to handle challenging situations with tact and diplomacy.
  • Demonstrated ability to work with a diverse group of stakeholders.
  • Sound knowledge of the airline catering industry (preferred but not essential).
What We Offer:
  • Competitive salary.
  • 5 weeks annual leave.
  • Free onsite parking, daily staff meals, and uniforms.
  • Career development and progression.
  • Be part of a close knit and dedicated team that are committed to excellence.
  • Discounted Health Insurance, Tailored Novated Lease option and Wellbeing resources including free online exercise classes, and access to discounts at over 700 retailers.

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