System Support Specialist
3 days ago
The System Support Specialist is a crucial role that demands technical expertise and exceptional client service skills. This position involves troubleshooting, repairing, and maintaining computer systems.
Main Responsibilities- Troubleshoots, replaces parts, upgrades, and deploys desktops/notebooks/printers using advanced tools and technical knowledge.
- Remediates client problems and conducts scheduled installations efficiently.
- Provides feedback on technical process issues to enhance overall service delivery.
- May act as team lead and coach team members.
- A minimum of 3-5 years of relevant experience is typically required.
- An undergraduate degree or equivalent combination of education and work experience.
- Proficiency in Windows operating system environment.
- Knowledge of Linux/Unix operating systems may be required.
- Strong client service skills.
- Ability to perform general office requirements.
- Must be able to perform essential responsibilities with reasonable accommodations.
- Travel for domestic or international trips may be required.
We are a trusted global innovator of business and technology services. We serve a large number of clients and are committed to helping them innovate, optimize, and transform for long-term success.
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