System Support Professional

5 hours ago

Sydney, New South Wales, Australia beBeeSupport Specialist Full time $90,000 - $110,000

Job Role:

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This role ensures that all service level agreements are met and delivered according to specifications.

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Key Responsibilities:

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  • ">
  • Manage support tickets, analyse issues and derive short-term solutions.">
  • Log and document incidents and issues within a ticketing system.">
  • Create and manage support tickets with key vendors.">
  • Refer incidents to other parties when beyond your current skill-set.">
  • Train business users on core systems.">
  • Develop and maintain documentation relevant to systems support.">
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What We Offer:

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A dynamic work environment with opportunities for career growth and development.

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Flexible work arrangements including work from home options and compressed work week.

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Paid parental leave and salary packaging.

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Private Health Care discounts and fitness subsidies.

">

Wellbeing programs and discounts.

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