System Support Specialist

2 days ago

Sydney, New South Wales, Australia beBeeTechnical Full time $90,000 - $120,000
System Support Specialist

Acting as the primary point of contact, you will provide level 1-2 support services to internal and external customers in support of business applications.

Key Responsibilities:
  • Resolution of support requests
  • Daily, weekly, and monthly administrative tasks
  • Monitoring system reliability on a daily basis
  • Configuration and upgrades of systems
  • Task management to ensure timely completion with communication
  • Documentation creation and maintenance in Confluence wiki
Requirements:
  • Intermediate technical and analytical skills for troubleshooting and application support
  • Understanding of SQL scripting and writing queries
  • Knowledge of Agile Scrum methodology and software delivery life cycle
  • Ability to read and understand .NET development language, HTML/CSS/JavaScript code
  • Basic understanding of networking principles

Why This Role Matters: Providing top-notch support is crucial to maintaining our systems and ensuring customer satisfaction. As a System Support Specialist, you will play a vital role in ensuring the smooth operation of our business applications.

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