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System Support Specialist
3 weeks ago
The role of a Systems Support Specialist involves ensuring the smooth operation of computer systems. Key responsibilities include troubleshooting technical issues, providing user support, and maintaining system documentation.
Key Responsibilities:- Assist users with technical problems via phone or in-person
- Identify and troubleshoot software and hardware faults
- Collaborate with internal teams to resolve complex technical issues
- Develop and maintain system documentation and knowledge base
- Stay up-to-date with latest technology trends and advancements
- Bachelor's degree in Computer Science or related field
- Minimum 2 years experience in IT support role
- Excellent communication and problem-solving skills
- Familiarity with network protocols and operating systems
- Ability to work in a fast-paced environment
This position requires strong analytical and problem-solving skills, as well as excellent communication and teamwork abilities.
Why Join Us:We offer a dynamic and supportive work environment, with opportunities for professional growth and development.
