Customer Care Resolution Specialist

We're seeking a Customer Resolution Specialist to join our team at Optus, where we aim to be Australia's most loved everyday brand.The Customer Resolution Team is responsible for managing customer complaints from internal and external authorities through various channels in a prompt, professional, and caring manner.As a member of this team, you'll form part...

Job OverviewWe are seeking a skilled Customer Resolution Expert to join our team at Optus. As a key member of our Complaints Resolution Team, you will be responsible for managing customer complaints from both internal and external authorities and via all company platforms in a prompt, professional and caring manner.

At Optus, we strive to deliver exceptional customer experiences that exceed expectations.About the RoleWe are seeking a skilled Customer Resolution Specialist to join our team. This is a fantastic opportunity to work in a dynamic environment where you will be responsible for managing customer complaints from various channels.ResponsibilitiesInvestigate and...

Job OverviewWe are seeking an experienced Customer Experience Resolution Specialist to join our team. In this role, you will be responsible for managing customer complaints from internal and external authorities and across various platforms.

About the Role We are seeking a highly skilled Customer Support and Resolution Specialist to join our team at Allianz Australia Services Pty Ltd. This is an exciting opportunity for someone who is passionate about delivering exceptional customer service and resolving complex technical complaints. As a Customer Support and Resolution Specialist, you will be...

Job DescriptionBusiness Unit OverviewThe Consumer unit is the face of our retail brand, dedicated to delivering on our customer promise: super-fast, super-reliable, and super-easy internet access for all Australian homes. As a part of the Consumer unit, you will bring together systems, processes, and people to deliver this experience across customer...

Job DescriptionWe are seeking a highly skilled Claims Resolution Specialist to join our team at Suncorp Group.About the RoleThis is an exciting opportunity to provide exceptional customer service while driving commercial outcomes in claims resolution. As a Claims Resolution Specialist, you will manage a portfolio of claims and work proactively to resolve...

Our client is a leading provider of employment services, seeking a highly skilled and customer-focused Debt Resolution Specialist to join their Collections team on a full-time permanent basis.This role requires an individual with exceptional communication skills, empathy, and the ability to work with customers experiencing financial difficulties.The...

About UsSuncorp Group, a leading Australian financial services company, is seeking an exceptional Claims Resolution Specialist to join our team.As a Claims Resolution Specialist, you will play a critical role in delivering exceptional customer experiences while driving commercial outcomes. Your primary responsibility will be to manage a portfolio of claims...

We're seeking a highly skilled Insurance Claims Resolution Specialist to join our team at Suncorp Group in Adelaide, Australia. This is a permanent full-time position that offers the opportunity to make a real difference in people's lives.As an Insurance Claims Resolution Specialist, you'll oversee a diverse portfolio of claims, ensuring customers are kept...

We're a forward-thinking company that crafts our own path through innovation and investment. As a leading challenger brand, we thrive on taking bold steps.The Specialist Care Community at Optus is dedicated to handling complex situations from both internal and external authorities, as well as all company platforms, including voice and messaging channels....

About the RoleAs a Dispute Resolution Specialist with Employers Mutual Management Pty Ltd, you will play a crucial role in helping people navigate complex workers' compensation and personal injury claims. With over 4,000 dedicated employees, our goal is to provide ongoing support during the return-to-work journey.The purpose of this position is to...

OverviewAt Gallagher, we're seeking a skilled Dispute Resolution Specialist to join our team. This role is ideal for individuals with recent work experience in customer service and strong administration skills.About the RoleWe're looking for someone who can provide high-quality customer service by actively listening, showing empathy, and recognising the...

We empower innovation and drive change at Optus. Our team thrives in a dynamic environment where technology and expertise come together to craft a brighter future.The Specialist Care Community plays a vital role in handling sensitive situations with internal and external authorities, as well as our company platforms. Their goal is to deliver exceptional...

Suncorp Group is seeking a Senior Claims Resolution Specialist to join our dynamic team in Adelaide on a permanent full-time basis. As a key member of our claims management team, you will be responsible for efficiently managing a diverse portfolio of high-value claims at varying stages.Key Responsibilities:Deliver exceptional customer conversations: Engage...

About SASHSASH is a leading veterinary hospital network in Australia, providing specialist and emergency care for dogs, cats, and other companion animals. Our mission is to deliver the highest standards of veterinary care in a compassionate and supportive environment.

About UsAt Small Animal Specialist Hospital (SASH), we believe that exceptional veterinary care is achieved when talented professionals collaborate in a supportive environment.

Employers Mutual Management Pty Ltd is a leading provider of workers compensation and personal injury claims management services. Our goal is to support individuals in their return-to-work journey, fostering a culture of ongoing growth and learning.The role of Dispute Resolution Officer plays a crucial part in this mission, proactively assisting in the...

Company OverviewAt Small Animal Specialist Hospital (SASH), we pride ourselves on delivering the highest standards of veterinary care, driven by compassionate and motivated professionals in a caring environment. Inspired by the unique bond between animals and people, we strive to empower pets and their families to live their best lives through our emergency...

Job Title: Specialist Care Lead - Complex Case CoordinatorJob Summary:Optus is seeking a highly skilled Specialist Care Lead to coordinate complex and high-profile cases from start to finish. The successful candidate will support our experts and coaches, identify trends, network effectively, and apply sophisticated negotiation skills to engage with various...