Membership Growth Professional

2 weeks ago

Sydney, New South Wales, Australia beBeeCommunity Full time $80,000 - $120,000
Membership Growth Manager

About the Role

We're seeking a motivated Membership Growth Manager to drive new member acquisition and retention across our Sydney locations. As a key member of our team, you'll partner with internal stakeholders, conduct sales tours, and help prospective members find the right solution for their needs.

This is a high-impact role where autonomy, initiative, and confidence are essential. You'll work closely with the Memberships Manager and Community Teams to hit sales targets and support the full member journey – from initial contact to thriving in our spaces.

Key Responsibilities:

  • Drive new membership sales and support member retention across our Sydney locations
  • Own the full sales cycle – from enquiry and tours through to proposals and successful onboarding
  • Respond to new leads with warmth, professionalism, and a deep understanding of our value proposition
  • Collaborate with the Memberships Manager and Enquiries Team to build and manage a robust sales pipeline
  • Conduct engaging, insightful tours that match prospective members with the right spaces
  • Work with Community Teams to support member growth, needs changes, and internal referrals
  • Build trusted relationships with members, brokers, and internal stakeholders
  • Travel across our locations to support occupancy, tours, and events
  • Maintain clear, accurate records of leads and conversions in Salesforce
  • Identify opportunities to improve the sales process and contribute to team-wide projects

Requirements:

  • 2+ years' experience in sales, real estate, hospitality, or membership-based environments (commercial real estate or sales experience beneficial but not required)
  • Self-driven with the ability to operate independently and make high-level decisions
  • A strong relationship builder who communicates with warmth and clarity
  • Naturally solutions-focused and curious about people's needs
  • Comfortable working toward targets and managing a sales pipeline
  • Highly organized, with great attention to detail and follow-through
  • Experience with Salesforce or similar CRM systems is a plus
  • Passionate about community, connection, and helping others succeed
  • Enjoys working across locations and thrives in a dynamic, fast-paced role

What We Offer:

  • Centralized HQ location with access to all our beautiful spaces across Melbourne & Sydney
  • Birthday leave, anniversary gifts, and additional paid parental leave
  • Weekly wellness programming – yoga, breakfast club, Friday drinks
  • Quarterly team dinners and generous team member awards
  • State-based social committees running monthly events – from bowling to picnics
  • Free counseling sessions and mental health support
  • Further education program to support your development
  • Exclusive access to our annual Halloween party
  • A strong, supportive team culture that values creativity, community, and initiative

Our Values:

  • Putting our members first
  • Fostering community
  • Working together as a team
  • Constantly learning and growing

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