Excellent Customer Service Role
4 days ago
Customer Service Representative
This role offers an excellent opportunity to provide exceptional customer experiences in a dynamic and supportive environment.
About the Opportunity:
We are seeking a highly skilled Customer Service Representative to deliver premium service, respond promptly and professionally to customers' needs and resolve issues efficiently.
Key Responsibilities:
- Delivering world-class customer experiences
- Effective verbal and interpersonal communication skills
- High level data entry skills, strong literacy and numeracy skills
- Excellent prioritising and organisational skills
- Confident problem-solving skills
- Experience operating in a high-performing customer service-focused operation
- Intermediate skills in MS Office applications
What You Will Receive:
- Salary including superannuation benefits
- A fantastic career opportunity to grow and develop your skills
- Coaching and mentoring to help you succeed in your role
- The opportunity to take ownership and identify solutions
The successful candidate will work Monday to Friday between 7:00am and 5:00pm with occasional Saturday shifts paid as overtime (approximately one in every six weeks).
Working Hours:
Our working hours are designed to ensure our team members have a healthy work-life balance. We expect our team members to be available for regular business hours and occasional overtime as required.
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