Excellence in Customer Service

2 days ago


Brisbane, Queensland, Australia beBeeCustomer Full time $60,000 - $72,000

Job Description We are seeking a highly skilled Customer Experience Specialist to join our team. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences through proactive communication and problem-solving. The successful candidate will have excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues alike. You will also possess a high level of emotional intelligence, empathy, and adaptability in a fast-paced environment. Responsibilities include:- Troubleshooting customer inquiries and providing timely resolutions- Upselling and cross-selling opportunities to customers- Maintaining accurate sales data entry, invoicing, administration, and purchasing records Requirements:- Proven experience in a similar customer-facing role- Ability to work effectively in a team environment- Excellent verbal and written communication skills- Strong analytical and problem-solving skills Benefits:- Competitive salary and benefits package- Opportunities for professional growth and development- Collaborative and dynamic work environment About Us: We are a leading provider of steel reinforcing solutions, dedicated to delivering exceptional customer experiences and supporting the growth of our community. Our company values include a commitment to innovation, sustainability, and teamwork. Join us in building a sustainable future, where every day is an opportunity to grow and thrive. Apply now to take the next step in your career journey



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