Airport Operations Director

2 days ago

Brisbane, Queensland, Australia beBeeRetail Full time $100,000 - $140,000
Job Description:

Pacific region's largest and most experienced travel retail operator, we're seeking a skilled Retail Operations Manager to lead our Brisbane Airport business. As a key member of our team, you will be responsible for driving operational performance, developing and leading our team, and achieving successful business results through excellent communication, performance management, and setting clear goals and objectives.

Key responsibilities include:

  • Preparation, implementation, and execution of strategic and annual business plans
  • Financial & statistical analysis of costs, budgets, policies, operations, trends, and opportunities with regular weekly/monthly reporting
  • Analysis of business unit performance, recommendations for improvement, and timely execution of approved plans and initiatives
  • Communicating and developing relationships with external parties to maximize future business opportunities
  • Providing input to the preparation of tender submissions for new ventures
  • Leading, coaching, and developing Area Managers to maximize the execution of their role
Required Skills and Qualifications:

We seek applicants with:

  • Previous experience in a retail operational management role, preferably within travel retail or department store industry
  • Demonstrated track record of working to targets, KPIs, and delivering results in line with forecasts
  • Proven customer service focus with hands-on approach to operational management
  • Experience in developing high-performance teams
  • Strong financial and commercial acumen

Tertiary qualifications in a business or related field are essential.

Benefits:

Suitable candidates will have a commitment to supporting our teams who work early mornings, late evenings, and weekends - this is not your average Monday-to-Friday role. In return, you can expect to work in a dynamic environment and contribute to a business where you can take your career to new heights. We trade extended trading hours in an airport environment.

  • An opportunity to work in our stores in a dynamic airport environment
  • Car parking that is free as part of the role
  • Development opportunities through our Better Together program and initiatives
  • Generous employee discount across our Network
  • Wellbeing leave and free EAP
About Us:

We are the Pacific region's largest and most experienced Travel Retail operator, operating in Australia, New Zealand, and Noumea, with 150+ store locations and 40 unique concepts across four Business Lines: Travel Essentials, Specialty, Duty Free & Luxury, and Food Service.

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