
Airport Operations Manager
2 weeks ago
Transform your career in the dynamic aviation industry with a challenging role leading ramp operations at Brisbane airport.
Job OverviewAs an experienced leader, you will oversee a dedicated team to deliver exceptional ground handling services, ensuring smooth day-to-day activities and world-class service delivery for airline partners.
Key Responsibilities- Lead, coach, and develop supervisory teams for safe, compliant, and efficient ground handling services.
- Drive continuous improvement across service quality, safety, and operational performance.
- Maintain strong relationships and service alignment with airline partners as primary contact.
- Collaborate with internal stakeholders for seamless operations across customer service and ramp functions.
- Foster a positive and inclusive workplace culture.
- Achieve operational KPIs including on-time performance, baggage handling, customer satisfaction, and compliance.
- Ensure safe working practices through proactive OH&S leadership and risk management.
- Proven leadership experience in aviation or a similar fast-paced operational environment.
- Strong background in ramp operations and supervisory functions.
- Excellent organisational, decision-making, and problem-solving skills.
- Sound knowledge of airline handling manuals, dangerous goods, and compliance requirements.
- Skilled in managing emergency response procedures and maintaining security standards.
- A collaborative leader who inspires, motivates, and develops teams to achieve excellence.
Work Environment: Airport
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