Case Manager

3 weeks ago

Townsville, Queensland, Australia Australian Red Cross Full time

About the Role:

Australian Red Cross is seeking a skilled Case Manager to join our team in Townsville. As a Case Manager, you will play a critical role in supporting individuals and families experiencing vulnerabilities through our Homestay program. You will be responsible for providing mobile, outreach, and centre-based case management support, operating from a strengths-based and capacity-building framework to promote social inclusion, human rights, participation, and consumer choice.

Key Responsibilities:

  • Provide high-quality, specialist casework support and case management
  • Holistically assess complex client needs, including conducting risk assessments and developing effective case plans and safety planning
  • Work competently with staff and clients from culturally and linguistically diverse backgrounds with respect and humility
  • Contribute to interagency collaboration and lead collaboration, advocate, and network with internal and external stakeholders
  • Hold a Working with Children Check and Driver Licence

About Australian Red Cross:

Australian Red Cross is part of the world's largest humanitarian movement, supporting and empowering people and communities in times of vulnerability. We strive to create a safe and inclusive culture with wellbeing at its centre, embracing diversity and welcoming Aboriginal and Torres Strait Islander people, and people with different lived experiences, abilities, gender, ethnicity, age, and sexual orientation.

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