Support Case Manager

5 days ago


Townsville, Queensland, Australia Australian Red Cross Full time
Job Description

We are seeking a skilled Support Case Manager to join our team in Townsville, QLD. This is a full-time opportunity that will provide you with the chance to make a real difference in the lives of individuals and families experiencing homelessness.

About the Role

In this role, you will work closely with clients to develop personalized case plans, providing holistic support to help them achieve their goals. You will also collaborate with other agencies and organizations to source additional resources and services for your clients.

The ideal candidate will have sound casework experience, excellent interpersonal and communication skills, and the ability to work effectively with diverse client groups. If you are passionate about delivering high-quality support and making a positive impact, we encourage you to apply.

Key Responsibilities
  • Develop and implement individualized case plans to meet client needs
  • Provide ongoing support and advocacy to clients, connecting them with relevant services and resources
  • Collaborate with internal and external stakeholders to ensure seamless service delivery
  • Contribute to the development and implementation of program policies and procedures
Requirements
  • Bachelor's degree in Social Work or related field
  • Minimum 2 years' experience in casework or case management
  • Proven ability to work effectively in a fast-paced environment
  • Excellent communication and interpersonal skills
What We Offer

We offer a competitive salary package, including:

  • A salary range of $85,145.84 - $115,000 per annum (dependent on experience)
  • Generous superannuation contributions
  • Flexible working arrangements
  • Ongoing training and professional development opportunities

  • Case Manager

    3 weeks ago


    Townsville, Queensland, Australia Australian Red Cross Full time

    About the Role:Australian Red Cross is seeking a skilled Case Manager to join our team in Townsville. As a Case Manager, you will play a critical role in supporting individuals and families experiencing vulnerabilities through our Homestay program. You will be responsible for providing mobile, outreach, and centre-based case management support, operating...

  • Case Manager

    4 weeks ago


    Townsville, Queensland, Australia Australian Red Cross Full time

    About the RoleThe Australian Red Cross is seeking a skilled Case Manager to join their team in Townsville. As a Case Manager, you will provide mobile, outreach, and centre-based case management support to individuals and families experiencing vulnerabilities in the community.Key ResponsibilitiesProvide holistic assessment of client needs and develop case...

  • Case Manager

    2 weeks ago


    Townsville, Queensland, Australia Australian Red Cross Full time

    About the RoleThe Homestay program at Australian Red Cross aims to support individuals and families maintain their current accommodation or access more sustainable options.In this role, you will provide casework support and case management to individuals and families experiencing vulnerabilities in Townsville.Operating from a strengths-based and...

  • Case Manager

    4 weeks ago


    Townsville, Queensland, Australia Australian Red Cross Full time

    About the RoleThe Australian Red Cross is seeking a skilled Case Manager to join their team in Townsville. As a Case Manager, you will be responsible for providing mobile, outreach, and centre-based case management support to individuals and families experiencing vulnerabilities in the Townsville area.Key ResponsibilitiesProvide holistic assessment of client...

  • Case Manager

    2 weeks ago


    Townsville, Queensland, Australia Australian Red Cross Full time

    About the RoleWe are seeking a skilled Case Manager to join our team at the Australian Red Cross in Townsville. In this role, you will provide mobile, outreach and centre-based case management support to individuals and families experiencing vulnerabilities in Townsville.You will work with a strengths-based and capacity-building framework to promote social...


  • Townsville, Queensland, Australia Australian Red Cross Full time

    About the RoleWe are seeking a skilled Humanitarian Case Manager to join our team in Townsville, QLD. In this role, you will provide mobile, outreach and centre-based case management support to individuals and families experiencing vulnerabilities in the community.Key Responsibilities:Develop and implement holistic case plans to support clients with complex...


  • Townsville, Queensland, Australia Australian Red Cross Full time

    About the RoleWe are seeking a dedicated Homelessness Support Case Worker to join our team in Townsville, Queensland. As a key member of our Afterhours Outreach Program, you will provide mobile, outreach and centre-based case management support to individuals and families experiencing homelessness or at risk.Your primary goal will be to help clients make...


  • Townsville, Queensland, Australia St Vincent de Paul Full time

    Life at VinniesWe believe in making a difference by leading with our values and mission. Our legacy is built on supporting those in need within our communities, striving to shape a more just and compassionate society.What We Can OfferA purpose-driven role that makes a real impactA competitive hourly rate of $28-$30 per hourExcellent employment benefits under...


  • Townsville, Queensland, Australia St Vincent de Paul Full time

    Role OverviewWe are seeking a skilled Rehabilitation Case Manager to join our team in Townsville. As a key member of our residential Alcohol & Other Drugs service, you will play a vital role in supporting clients achieve their recovery goals.


  • Townsville, Queensland, Australia Australian Red Cross Full time

    About the RoleAustralian Red Cross is seeking a skilled Homeless Outreach Case Manager to join their team in Townsville, QLD. This role involves providing mobile, outreach, and centre-based case management support to individuals and families experiencing homelessness.Key ResponsibilitiesDevelop and implement holistic case plans to address client needsWork...


  • Townsville, Queensland, Australia Australian Red Cross Full time

    About UsAustralian Red Cross is a leading humanitarian organization providing support and empowerment to people and communities in times of vulnerability.We are seeking a skilled Humanitarian Case Manager to join our team at the Homelessness Service Hub in Townsville, QLD. This role will provide assessment and referral support alongside streamlined case...


  • Townsville, Queensland, Australia Australian Red Cross Full time

    About the RoleAustralian Red Cross is seeking a highly skilled and compassionate Homelessness Case Manager to join our team in Townsville QLD.In this role, you will be responsible for providing mobile outreach and centre-based case management support to individuals and families experiencing homelessness.You will work from a strengths-based framework to...


  • Townsville, Queensland, Australia Australian Red Cross Full time

    About the RoleThe Homelessness Service Hub provides a range of information, support, housing and specialist services to assist people who are homeless or at risk of homelessness. The Hub is a single entry point to find housing and support in the community.Your Key ResponsibilitiesProvide assessment and referral support alongside streamlined case management...


  • Townsville, Queensland, Australia Australian Red Cross Full time

    Australian Red Cross is a leading humanitarian organization committed to making a genuine difference in the lives of people and communities.We are seeking a highly skilled Professional Case Manager - Homestay Program Coordinator to join our team in Townsville, QLD. In this role, you will provide mobile, outreach, and centre-based case management support to...


  • Townsville, Queensland, Australia selectability Full time

    About the RoleWe are seeking a dedicated Aged Care Case Manager to provide exceptional support and coordination for our clients in Townsville. As a key member of our team, you will work closely with clients, families, and healthcare professionals to ensure smooth transitions and the delivery of high-quality care.


  • Townsville, Queensland, Australia Australian Red Cross Full time

    About the RoleThe Australian Red Cross is seeking a Support Specialist to join our Homelessness Service Hub in Townsville. As a key member of our team, you will provide assessment and referral support, alongside streamlined case management to individuals and families who are homeless or at risk of homelessness.Key ResponsibilitiesDeliver case management...


  • Townsville, Queensland, Australia Australian Red Cross Full time

    About the RoleWe are seeking an experienced Community Support Specialist to join our team in Townsville, QLD. As a key member of our Homelessness and Housing Services, you will work collaboratively with clients, other agencies, and stakeholders to provide case management support and individualized assistance to individuals and families experiencing...


  • Townsville, Queensland, Australia Australian Red Cross Full time

    Australian Red Cross seeks a Humanitarian Support Specialist to join their team in Townsville QLD, Australia.About the RoleThe successful candidate will work across Red Cross Homelessness and Housing Services and other Community Programs that offer case management support to individuals and/or families experiencing vulnerabilities in Townsville. They will...


  • Townsville, Queensland, Australia Australian Red Cross Full time

    About the RoleAustralian Red Cross is seeking a Community Support Specialist to join their team in Townsville, QLD. This role involves providing casework and individualised support to clients experiencing homelessness or at risk of homelessness.The successful candidate will work across Red Cross Homelessness and Housing Services and other Community Programs...


  • Townsville, Queensland, Australia Australian Red Cross Full time

    Australian Red Cross is seeking a Humanitarian Support Professional to join our team in Townsville QLD, Australia.As a Humanitarian Support Professional, you will work across Homelessness and Housing Services and other Community Programs that offer case management support to individuals and/or families experiencing vulnerabilities in Townsville.You will...