Aged Care Operations Manager
13 hours ago
About Just Better Care:
Just Better Care is a leading provider of in-home aged care and disability support services across Australia.
We are dedicated to supporting individuals to live independently in their own homes and stay connected to their local community.
The Role:
This is a permanent full-time position, 5 days a week, requiring coordination of the delivery of services using a team of Community Support Professionals.
Liaising with package or case managers and customers is key to ensuring services are provided in accordance with assessed needs and professionals' availability.
Main Responsibilities Include:
- Developing and managing customer service schedules, including planning, confirmation, placements, and cancellations
- Preparing and transmitting schedules for customer services to Community Support Professionals
- Arranging replacement staff for planned or unplanned absences and shift changes
- Providing coaching, supervision, and direction to ensure quality service provision
- Maintaining data accuracy in company systems
Requirements:
- Caring and compassionate individual with strong communication skills
- Familiarity with Microsoft Suite and ability to work efficiently in a fast-paced environment
Salary: Estimated $60,000 - $80,000 per annum, depending on experience
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