Workforce Coordinator Team Leader Position

3 days ago


Melbourne, Victoria, Australia VLine Full time

Workforce Coordinator Team Leader Job Description

As the Workforce Coordinator Team Leader at V/Line, you will play a crucial role in the success of our Customer Services & Accessibility Roster Planning team. Your primary responsibility will be to lead the formation of a new centralised rostering team and develop efficient and effective rosters that meet the diverse needs of local management teams.

Key Responsibilities:

  • Develop and maintain master and short-term rosters for station staff and conductors, ensuring quality and timely delivery.
  • Implement changes to conductor and station staff shifts based on timetable alterations and planned events.
  • Manage annual leave, ad hoc leave requests, and employee requests such as shift swaps and overtime preferences.
  • Drive continuous improvement in rostering processes, including fatigue risk management and efficiency enhancements.
  • Champion the migration to the Hastus 2023 rostering system, ensuring effective usage and integration.
  • Work closely with and support regional management teams in their use of the rostering system and applying consistent roster practices.

About You:

We are seeking a proactive leader who thrives in a dynamic environment and is passionate about driving change and improvements. Your strong analytical skills and ability to communicate effectively will be vital in this role.

Requirements:

  • Demonstrated alignment to V/Line's values of responsiveness, integrity, impartiality, accountability, respect, leadership, and human rights.
  • A minimum of 3-5 years' experience in roster planning or management.
  • Experience with the Hastus system and advanced Excel skills.
  • Strong rail/transport experience and knowledge of Enterprise Agreements.
  • Ability to support stakeholders in understanding new concepts and systems.

What We Offer:

  • Free myki travel.
  • A dynamic environment that is constantly changing.
  • A collaborative team that supports and encourages each other.
  • Flexible working arrangements that support work-life balance.


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