Strategic Workforce Leader

1 month ago

Melbourne, Victoria, Australia Suncorp Group Full time
About Suncorp Group

Suncorp Group is a dynamic and customer-focused organization that values diversity, accessibility, and inclusivity. We strive to create a work environment where our employees feel valued, connected, and empowered to make a meaningful impact.


Job Overview

We are seeking an experienced People Manager to join our Consumer Claims team as a Strategic Workforce Leader. This role plays a vital part in supporting the team by developing and executing focused people strategies, fostering engagement, and driving workforce planning and wellbeing initiatives.


Key Responsibilities
  • Collaborate with leadership to forecast workforce needs, assess current capabilities, and design hiring and retention strategies to handle peak claims periods.
  • Act as a trusted advisor, managing escalated employee concerns and guiding leaders on fair and consistent policy application.
  • Design and implement initiatives that promote engagement, psychological safety, and resilience, particularly during high-stress periods.
  • Support leaders through transitions such as process automation and restructuring, coaching them on managing teams through change.

What You'll Bring
  • A recognized HR or Business Degree (desired).
  • 7-10 years of senior HR leadership experience, ideally within professional services, banking, finance, or a commercial environment.
  • Strong analytical and problem-solving abilities, with a strategic mindset and ability to influence across all organizational levels.
  • Proven expertise in change management and experience leading complex workforce programs.

Estimated Salary: $120,000 - $180,000 per annum
Benefits
  • A range of flexible working and leave options, including 20 weeks paid parental leave, 4 weeks paid secondary carer parental leave, and unlimited paid emergency response leave.
  • Discounts and offers on retail favourite stores and insurance products.
  • Give back to our communities with payroll giving, donation matching, and paid volunteer leave.
  • Invest in your brighter future with ongoing study support and career development programs.
  • Prioritise your work/life balance with our robust employee assistance program and dedicated employee council.

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