Event Workforce Coordinator Specialist
2 days ago
About the Role
We are seeking a skilled Event Workforce Coordinator Specialist to join our People & Culture Team at Melbourne & Olympic Parks.
This permanent, full-time role will play a key part in planning, delivering and coordinating our event workforce. Our event workforce consists of over 800 customer service, security and operations team members who bring our events to life across our five world-class venues: Rod Laver Arena, AAMI Park, John Cain Arena, Margaret Court Arena and CENTREPIECE.
The successful candidate will report to the Workforce Planning & Development Manager and work a standard working week (5 days) on a flexible basis across Monday – Sunday in line with our event calendar.
This is an exciting opportunity for someone looking to start their career in Event Management and/or Human Resource Management. As an Event Workforce Coordinator Specialist, you will be responsible for rostering team members across our venues for various events, including the Australian Open.
Key Responsibilities:
- Rostering team members across multiple venues for events, considering factors such as event type, venue capacity and team member availability.
- Ensuring accurate and efficient management of workforce schedules, rosters and rotas to meet business needs.
- Providing excellent customer service and support to event managers, team members and other stakeholders.
- Collaborating with internal teams to ensure seamless delivery of events and exceptional guest experiences.
About You:
To succeed in this role, you will need to possess excellent organisational and communication skills, be able to work well under pressure and have a passion for delivering exceptional customer experiences.
What We Offer:
As an Event Workforce Coordinator Specialist, you can expect a competitive salary range of $60,000 - $80,000 per annum, depending on experience, plus benefits including:
- A dynamic and supportive work environment.
- Ongoing training and development opportunities.
- A comprehensive employee benefits package.
About Us:
Melbourne & Olympic Parks is a world-renowned precinct that showcases Melbourne to the world during the Australian Open and delivers hundreds of entertainment, sporting and community events each year. We are passionate about delivering exceptional customer experiences and seeking talented individuals to join our high-performance team.
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