Medical Secretary

2 days ago

Brisbane, Queensland, Australia Icon Cancer Centre Australia Full time
{"title": "Medical Secretary", "content": "About the Role

At Icon Cancer Centre Australia, we're seeking a skilled Medical Secretary to join our team. As a Medical Secretary, you'll play a vital role in supporting our consultant doctors and administrative team. Your primary responsibility will be to provide exceptional patient care, ensuring every interaction is warm, welcoming, and seamless.

Key Responsibilities
  • Manage incoming calls, answer patient inquiries, and schedule appointments with precision and attention to detail.
  • Process billing, maintain patient records, and safeguard confidential information with the utmost care.
  • Utilize your knowledge of Medicare, DVA claims, and medical terminology to assist patients and ensure accurate management of medical records.
  • Collaborate with our Workplace Health & Safety Officers to promote Icon's vision and values across all aspects of your work.
Requirements
  • Experience in a healthcare environment, with a strong understanding of the importance of getting details right.
  • Exceptional organizational skills, with the ability to manage multiple tasks while maintaining a calm and collected demeanor.
  • Excellent communication skills, with the ability to connect with patients, carers, and colleagues to build trust and ensure seamless communication.
  • Proficiency in Microsoft Word and Excel, with a willingness to learn and adapt to administrative tasks.
  • A basic understanding of medical terms and procedures, with the ability to support the clinical team and patients with confidence.
What We Offer
  • A competitive hourly rate and a supportive work environment that values growth, collaboration, and excellence.
  • Access to dedicated, industry-recognized training courses to boost your career and enhance your skills.
  • A structured career pathway, with opportunities for professional development and advancement.
  • A comprehensive rewards program that acknowledges your hard work and dedication.
About Us

Icon Cancer Centre Australia is a leading provider of cancer care services, with a commitment to delivering exceptional patient care and outcomes. As a member of our team, you'll have the opportunity to make a real difference in the lives of patients and their families, while working in a supportive and compassionate environment that values growth, collaboration, and excellence.

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