Leading Service Delivery Specialist
2 weeks ago
Service Delivery Lead Role
We are seeking a skilled Service Delivery Lead to oversee the delivery of high-quality services to our clients. This is an exciting opportunity for a motivated and experienced professional to join our team and drive results.
- Job Description:
Key Responsibilities:
- Develop and implement service delivery strategies to meet client needs and expectations.
- Lead a team of service delivery professionals to ensure seamless service delivery.
- Maintain strong relationships with clients to understand their business requirements and deliver tailored solutions.
- Monitor and analyze service delivery performance to identify areas for improvement.
- Implement process improvements to enhance efficiency and effectiveness.
Required Skills and Qualifications:
- Minimum of 3 years' experience in service management.
- ITIL Service Management accreditation.
- Strong working knowledge of ITSM service delivery concepts.
- Demonstrated leadership skills with ability to motivate and direct a team.
- Excellent communication and interpersonal skills.
Benefits:
- A competitive salary package.
- Ongoing training and development opportunities.
- A dynamic and supportive work environment.
Others:
Note: As part of our hiring process, you will be required to undergo a background check.
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