Senior Client Liaison and Scheduling Coordinator

2 weeks ago


Garden Suburb, New South Wales, Australia Uniting Full time
About the Role

At Uniting, we're committed to empowering our community care clients to live independently in their homes. As a Senior Client Liaison and Scheduling Coordinator, you'll play a vital role in supporting and connecting our clients and support workers.

About You

We're looking for an experienced individual with Aged Care community experience to join our team. You'll be responsible for managing inbound and outbound calls, scheduling clients and support workers, ensuring rostering practice is compliant, and communicating with internal and external stakeholders.

Key Responsibilities
  • Manage incoming and outgoing calls to provide exceptional service to clients and stakeholders
  • Schedule clients and support workers efficiently, taking into account client needs and availability
  • Ensure all rostering practices comply with relevant regulations and standards
  • Negotiate schedule changes with internal and external stakeholders as needed
What We Offer

We offer a competitive salary package, including:

  • A base salary of approximately $60,000 - $70,000 per annum, depending on experience
  • Ongoing training and development opportunities to enhance your skills and knowledge
  • Access to our employee benefits program, including discounts on food, entertainment, and lifestyle products
  • A supportive and inclusive work environment that fosters collaboration and teamwork
Requirements

To be successful in this role, you'll need:

  • Experience working in Aged Care or a related field
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Knowledge of Alayacare or other rostering/scheduling systems (an advantage)
What's Next

If you're passionate about making a difference in people's lives and have the skills and experience we're looking for, we'd love to hear from you. Please submit your application, including your resume and a cover letter outlining your suitability for the role.



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