Support Coordination Specialist
3 weeks ago
About the Role:
This is a full-time permanent opportunity based at our Hunter office for a Support Coordination Specialist.
Key Responsibilities:
- Managing inbound and outbound calls to service enquiries
- Scheduling of clients and support workers
- Ensuring rostering practice is compliant
- Communicating continuously with a range of internal and external stakeholders
Who We're Looking For:
- Experience using Alayacare or other rostering/scheduling systems (not essential)
- Exceptional team player with strong negotiating skills and great phone manner
- Aged care experience is preferred, with the ability to work in a fast-paced environment
What We Offer:
- Salary packaging entitlements of up to $15,900 tax-free income
- Ongoing training and development opportunities
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