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Support Coordination Specialist

2 months ago

Garden Suburb, New South Wales, Australia Uniting Full time

About the Role:

This is a full-time permanent opportunity based at our Hunter office for a Support Coordination Specialist.

Key Responsibilities:

  • Managing inbound and outbound calls to service enquiries
  • Scheduling of clients and support workers
  • Ensuring rostering practice is compliant
  • Communicating continuously with a range of internal and external stakeholders

Who We're Looking For:

  • Experience using Alayacare or other rostering/scheduling systems (not essential)
  • Exceptional team player with strong negotiating skills and great phone manner
  • Aged care experience is preferred, with the ability to work in a fast-paced environment

What We Offer:

  • Salary packaging entitlements of up to $15,900 tax-free income
  • Ongoing training and development opportunities