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Lead Client Experience Specialist
3 weeks ago
We are seeking an exceptional Lead Client Experience Specialist to join our team. As a key member of our retail leadership team, you will be responsible for delivering outstanding client experiences that exceed expectations.
Key Responsibilities:- Elevate the client experience by exceeding expectations and building lasting relationships.
- Develop and maintain a deep understanding of client needs and preferences.
- Mentor and coach junior team members to ensure seamless delivery of excellent client service.
- Promote a positive and supportive work environment that fosters growth and development.
- Proven leadership experience in a fast-paced retail environment.
- Demonstrated ability to drive sales growth and profitability through strategic clienteling and operational excellence.
- Exceptional communication and interpersonal skills with the ability to manage escalations professionally.
- A proactive mindset with the ability to quickly learn and adapt to new challenges.
- Opportunity to work with a leading luxury brand.
- Competitive compensation package including salary, commission, and bonuses.
- Professional development opportunities to advance your career.
- A dynamic and supportive work environment that fosters growth and collaboration.
