Home Department Coordinator

4 weeks ago


Joondalup, Australia JB Hi-Fi Full time

About Us

JB Hi-Fi Group is a leading retailer in Australasia, specializing in consumer electronics, home entertainment, and small appliances. Our purpose is to 'Help People with Better ways to Live, Learn, Work and Play'. We strive to deliver exceptional customer experiences and provide a supportive work environment for our team members.

Why Work with Us?

  • We have a diverse and inclusive team that values individuality and creativity.
  • We offer ongoing training and development opportunities to help you grow in your career.
  • You'll have access to a wide range of products and services, including employee discounts and a leading commission structure.
  • We prioritize work-life balance, offering flexible working arrangements and generous leave policies.
  • Our team is passionate about giving back to the community, with a workplace giving program that supports vulnerable communities.

About the Role

As a Home Coordinator, you'll play a key role in creating a positive customer experience across our stores. Your responsibilities will include:

  • Working collaboratively with the sales team to deliver exceptional customer service.
  • Ensuring all Home Department activities meet compliance and legislative standards.
  • Cross-training and developing sales team members on Home Department products and services.
  • Achieving sales and profitability targets for your store.

About You

  • You'll have proven retail experience and a broad knowledge of small appliances and white goods.
  • You'll have excellent customer service skills and experience with cash handling and electronic POS systems.
  • You'll be able to work under pressure and meet sales targets.


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