User Experience Researcher – Empowering Business Growth

3 weeks ago


Melbourne, Victoria, Australia Xero Full time

Xero is dedicated to making life easier for small businesses and their advisors. As a Design Researcher, you will lead complex research projects to uncover insights that drive product decisions.

We are committed to delivering exceptional user experiences through rigorous research methods and effective communication. If you are passionate about driving business growth through user-centered design, we encourage you to apply.

About the Role

This is an opportunity to join our team of talented researchers and designers who are shaping the future of accounting software. As a Design Researcher, you will work closely with cross-functional teams to develop innovative solutions that meet the needs of small businesses.

Key Responsibilities:

  • Lead complex research projects to inform product decisions
  • Develop and implement research plans using a range of quantitative and qualitative methods
  • Collaborate with designers, product managers, and developers to ensure research outcomes are actionable and impactful
  • Communicate research findings effectively to stakeholders, including leadership and product teams

$110,000 - $135,000 per annum

What We Offer

Xero offers a comprehensive benefits package, including generous paid leave, employee assistance programs, health insurance, and career development opportunities.

We value diversity and inclusion in the workplace and strive to create an environment where everyone feels welcome and supported. Our goal is to make sure you feel empowered to do the best work of your life.



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