User Experience Researcher

4 weeks ago


Melbourne, Victoria, Australia Xero Full time
Design Researcher Role at Xero

Xero is a leading cloud-based accounting and bookkeeping platform that helps small businesses and their advisors grow and thrive. As a Design Researcher at Xero, you will play a key role in informing the design of our products through user-centered research methods.

Key Responsibilities:
  • Lead generative and evaluative studies to gather insights on user behavior and preferences.
  • Conduct in-depth interviews, surveys, and usability testing to collect and analyze data.
  • Develop and implement research plans, including recruitment, scheduling, and data analysis.
  • Present research findings to cross-functional teams and stakeholders to inform product decisions.

What You'll Need:
  • 3+ years of experience in user experience research, preferably in a hybrid or product design role.
  • Strong understanding of qualitative and quantitative research methods and statistical analysis.
  • Excellent communication and presentation skills to effectively share research findings with stakeholders.
  • Able to work independently and collaboratively as part of a cross-functional team.

What We Offer:
  • Competitive salary range of $110,000 - $135,000 per annum.
  • Generous paid leave, including 26 weeks of paid parental leave for primary caregivers.
  • Dedicated paid leave to care for physical and mental wellbeing, employee assistance program, health insurance, life insurance, and income protection.

About Xero:
  • Xero is a global company with a strong commitment to diversity, equity, and inclusion.
  • We prioritize employee wellbeing, career development, and community engagement.
  • Our dynamic and inclusive culture fosters growth, innovation, and collaboration.

Join Xero's Team:

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