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Enterprise Client Manager
2 weeks ago
The primary objective of the Enterprise Client Manager is to foster long-lasting relationships with a portfolio of clients, serving as their primary point of contact.
To achieve this goal, they will proactively identify client needs and ensure that our solutions are delivering maximum value.
Main Responsibilities:
- Act as the main point of contact for a portfolio of enterprise clients
- Proactively identify and address client needs
- Collaborate with sales, product, and support teams to guarantee a seamless client experience
- Conduct regular business reviews with clients to track progress and identify new opportunities
- Monitor client health metrics and proactively engage with at-risk accounts to improve retention and satisfaction
- Identify potential growth opportunities
- Exceptional communication and relationship-building skills
- Strong analytical and problem-solving abilities
- Excellent time management and organizational skills
- Able to work collaboratively in a team environment
This role offers a dynamic and challenging work environment with opportunities for professional growth and development. Our clients benefit from the expertise and dedication of our team members, ensuring their success and satisfaction.
Additional Information:We are committed to providing an inclusive and supportive work environment that values diversity and promotes equal opportunities for all employees. If you are a motivated and results-driven individual who is passionate about delivering exceptional results, we encourage you to apply for this exciting opportunity.