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Client Invoicing Specialist

3 weeks ago

Charlotte Bay, Australia beBeeBilling Full time $90,000 - $120,000
Job Description

The role of Billing Coordinator involves coordinating client invoicing and electronic billing. You will navigate a multitude of client systems to ensure precision and efficiency, handling intricate adjustments to PDF and electronic bills while swiftly interpreting and responding to report and information requests from attorneys, legal administrative assistants, clients, and other key stakeholders.

This position demands exceptional attention to detail, stellar organizational skills, and the ability to communicate and collaborate effectively across diverse teams.

Responsibilities
  • Handle incoming requests for client invoices, write-offs, discounts, bill template changes, electronic billing requests, report requests, access changes, billing rate information and many other billing-related questions.
  • Manage all billing activities for assigned electronic billing clients, assigned attorneys, and other complex clients and matters as assigned.
  • Configure and maintain electronic billing profiles with any assigned e-billing vendors including coordination of new matters, timekeeper and rate approvals, required task and activity code information, client billing guidelines, following up on AR and reduced/rejected invoices.
  • Monitor Accounts Receivable (AR) and unbilled time and costs on assigned attorneys/clients/matters to ensure timely billing and payment of client invoices. Proactively communicate with all parties and address any issues or concerns.
  • Consult with attorneys, and legal administrative assistants and utilize all of the functionality in the firm's billing systems to identify solutions and best practices for meeting client billing requirements.
  • Effectively utilize reports and inquiry tools in the firm's billing systems, Microsoft Excel and other various reporting and information tools to respond to information requests from clients, attorneys and legal administrative assistants.
  • Build, maintain, and deliver professional customer service and maintain positive working relationships with all internal and external contacts.
  • Maintain the confidentiality of all financial matters exposed to during the course of performing job duties.
Required Skills and Qualifications
  • Strong skills in electronic billing across a wide variety of client e-billing systems.
  • Extensive knowledge of Aderant Expert legal billing solutions.
  • Extensive knowledge of MS Office suite, including advanced Excel skills.
  • Excellent oral and written communication skills.
  • Must have a high level of customer service with the ability to build strong positive team relationships.
  • Ability to maintain confidentiality of all financial matters.
  • Thorough understanding of firm and finance department policies and procedures.
Benefits

Alston & Bird LLP is an Equal Opportunity Employer that does not discriminate on the bases of any status protected under federal, state, or local law.

Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.

Professional business references and a background screening will be required for all final applicants selected for a position.