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Insurance Policy Administrator

2 months ago


Melbourne, Victoria, Australia Aon Full time
About the Role

We are seeking a highly skilled and detail-oriented individual to join our team as an Insurance Policy Administrator. As a key member of our team, you will be responsible for providing exceptional client service and administrative support to our Insurance Brokers.

Key Responsibilities
  • Provide administrative support to our Account Brokers regarding client insurance/risk needs
  • Communicate with clients via phone, email, and face-to-face meetings to support their insurance needs
  • Participate in insurance policy pre-renewal, renewal, and post-renewal activities, including drafting quotations and creating renewal reports
  • Prepare, lodge, and invoice insurance policies in an accurate and timely manner
  • Attend client meetings and work on tender processes, client renewals, claims, and other insurance broking duties
  • Manage key stakeholder relationships with Senior Brokers, Underwriters, Client Executives, and Client Managers
  • Enhance the client experience through outstanding customer service
What We Offer

As an Aon colleague, you will have the opportunity to learn and grow alongside some of the most talented people in the business. We offer a comprehensive benefits package, a diverse workforce, and an agile, inclusive environment that allows you to manage your wellbeing and work/life balance.

We are committed to helping our colleagues succeed and offer ongoing training and mentoring to ensure your success and a pathway for career progression.

Requirements
  • Strong attention to detail and administration skills
  • Client service, underwriting, claims, or insurance broking experience
  • Experience across general insurance products
  • Tier 1 - Insurance Broking qualification or willingness to achieve this qualification
  • Strong communication, problem-solving, and analytical skills
  • Excellent attention to detail
  • Competent with Microsoft Office, including Word and Excel