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Personal Insurance Account Manager
1 month ago
We are seeking a highly skilled Personal Insurance Account Manager to join our team at Sihle Insurance Group Inc. As a Personal Insurance Account Manager, you will be responsible for managing an assigned personal lines insurance book of business, delivering exceptional client service, and ensuring all productivity, quality, and service standards are met.
Key Responsibilities
- Manage an assigned personal lines insurance book of business
- Deliver amazing client service
- Ensure all productivity, quality, and service standards are met
- Implement client insurance policy administrative processes, including tracking, renewals, new policy set-up, online rating, invoicing, accounts receivables monitoring, audit and contract review, finance contact preparation, and policy review
- Maintain current, accurate data in the Applied Epic agency management system
- Develop and maintain positive, productive relationships with agents, leadership, and co-workers
- Provide high level, responsive customer service to clients
Requirements
- Minimum of an Active Florida 4- (Customer Representative License), 2- (Property and Casualty License), or - (Personal Lines Agent)
- Ideal candidate with 3+ years experience servicing Personal Lines Insurance Accounts
- Applied Epic experience is a plus
- Bilingual is a plus
- Ability to perform under pressure and work in a fast-paced environment
- Excellent verbal and written communication skills with prompt response times
- Knowledge of insurance products and their application to business
- Professional phone/office etiquette
- Maintains a cordial and professional relationship and has a strong service focus
- Ability to perform at a high volume with a high degree of accuracy
- Exceptional personal character, including a strong work ethic, positive attitude, and willingness to assist others.
- Ability to cross-sell to new and existing clients
Benefits
- Reduced hour work week with full pay
- (k) matching
- Company paid health insurance
- Company paid dental insurance
- Company paid life insurance
- Vision insurance plus much more
- Generous Paid time off – Holidays & PTO
- VTO (Volunteer Time off)
- 2 Hours/Month for appointments
- Competitive base salary
- Bonus incentive based on individual/agency performance
About Us
Sihle Insurance Group Inc is a distinguished leader in the insurance industry, guided by core values that include integrity, respect, superior customer service, and a people-first mentality. As one of Florida's premier privately held agencies, Sihle Insurance is proud of the rich history that originated with our late founder, Jerry Sihle, over years ago. We are committed to upholding our heritage as a family-owned and professionally managed agency, taking immense pride in our unwavering dedication to serving our clients, enriching and supporting our communities, and fostering a nurturing culture that values and empowers our employees. Through our steadfast commitment, sustained growth, and dedication to remaining a privately held family company, Sihle Insurance ensures a promising future for many generations to come.
